Have questions? Below are answers to common questions we receive. We know purchasing a power chair is a big decision, so if you need more details or don't see your question here, please don't hesitate to reach out to us directly at support@ghostmobility.com or call us at (260) 332-6330.
Our chair boasts a 25-mile range on a single charge. Simply plug the charger into a standard outlet, and the battery will be fully charged in 8 hours.
Shipping times vary depending on your location.
We process orders within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You can then expect delivery within 2-5 business days. Once your order ships, you'll receive a notification with tracking information.
Every device from Ghost Mobility comes with a 5-year limited warranty, covering defects in materials and workmanship, except for batteries which are covered for 6 months. This warranty does not cover normal wear and tear, damages caused by misuse, neglect, or accidents, and requires proper use and maintenance.
To obtain warranty service, contact us at support@ghostmobility.com or (260) 332-6330
Our 30-day guarantee is simple: love your chair, or we'll take it back. No fuss, no muss. We're that confident you'll be rolling with joy (see what we did there?).
Yes, the chair comes fully assembled. Simply attach the joystick to the right or left arm slot.
The charging port is located right under the joystick. Just plug it in and charging begins!
The chair weighs 59 lbs.
The maximum capacity of the chair is 330 lbs.
The top speed is 5 MPH, and is adjustable to suit your needs.
